How Colleges Are Fighting the Dropout Crisis

College in America has never been more expensive, and never more unforgiving. Tuition has climbed steadily for decades, student loan debt has ballooned past $1.7 trillion, and yet nearly 40% of students drop out before earning a degree. For those who leave, the consequences are harsh: debt without a diploma, limited job prospects, and a much higher risk of never coming back.
And the cracks aren’t just financial. Advisors are responsible for hundreds, sometimes thousands, of students at once. Teachers are stretched thin, grading stacks of assignments while trying to give individual feedback. By the time a struggling student gets noticed, it’s often weeks or even months too late to go back.
Take Maya, a first-generation freshman. After failing her first two math quizzes, her GPA slid fast. Her scholarship was at risk, her confidence cratered, and no one intervened until the end of the semester, long after the damage was done. For thousands of students every year, Maya’s story is painfully familiar.
That’s why Georgia State University decided to break the cycle. Instead of waiting for failure, they turned to data. Their system, called GPS Advising, analyzes more than a decade of historical student records and tracks over 800 risk indicators, everything from attendance patterns to course withdrawals.
Every night, GPS scans the entire student body. If it sees a pattern that matches past students who were at risk of dropping out like missed assignments, a sudden drop in attendance, a mismatch between major and grades then it sends an alert straight to an advisor’s dashboard.
And here’s the key: advisors don’t just get notified they act. Within 48 hours, students like Maya get an email, a phone call, or a sit-down meeting. It might be to suggest tutoring, connect them with financial aid help, or even recommend a course change before the withdrawal deadline.
The results have been dramatic. GSU’s retention rates have climbed five percentage points, the average time to degree has dropped by half a semester, and the achievement gaps for Black, Hispanic, and first-generation students have virtually closed. Thousands of additional students now earn diplomas every year reducing debt, improving career prospects, and breaking generational cycles.
And Georgia State isn’t alone. LA Unified School District has deployed AI chatbots that answer thousands of student and parent questions every semester, freeing counselors to focus on urgent cases. Carnegie Learning’s adaptive math tutors adjust lessons in real time, and Khan Academy’s Khanmigo helps students practice problem-solving step by step.
AI isn’t here to replace teachers or advisors, it’s here to catch what they can’t always see. It notices the quiet patterns, the subtle red flags, the students who are slipping through the cracks. And it gives educators back the one thing they never have enough of: time. Time to reach out before a crisis. Time to mentor. Time to keep students on the path to graduation.
If AI can stop a student from dropping out, what else can it catch? Missed scholarships, burnout, even early clues about career paths. The real promise of AI in education isn’t just better grades or helping them to learn, it’s making sure no student is invisible, no struggle goes unnoticed, and no potential goes untapped.
Y. Anush Reddy
Y. Anush Reddy is a contributor to this blog.