AI for sales: lead scoring, outreach, forecasting, and deal-risk alerts. Playbooks, tools, and case studies for SDRs, AEs, and RevOps.
U.S. Bank’s 260% boost shows what happens when you stop guessing. You can use the same strategy to focus on the right leads and close more deals.
It doesn’t sound robotic or like a typical call center. The voice on the phone feels familiar, friendly, and... genuine. But it’s not a human; it’s AI, and it's already handling 80% of Domino's phone orders.
Walmart is turning to AI agents to grow e-commerce, simplify shopping, and cut clicks. Discover what these agents do, why Walmart is betting on them now, and how this shift could reshape online retail over the next few years.
Online Black Friday sales reached $11.8 billion, even as budgets were tightened. Generative AI shopping tools pulled shoppers toward curated deals that made spending feel informed rather than impulsive buying.
A wave of screenshots showed ChatGPT recommending brands mid-conversation. Users are wondering if ads had quietly entered the chat. OpenAI said it wasn’t advertising, but the incident exposed a fragile line. What comes next may shape how AI handles recommendations.
Starbucks’ Deep Brew AI turns app and store data into predictions for staffing, inventory, and offers, helping cut waste, reduce stockouts, and deliver around 30% ROI.
Microsoft’s Copilot Checkout is now available in the U.S. It lets shoppers buy inside Copilot.com. PayPal and Stripe power checkout, and Microsoft says it doesn’t replace the merchant of record.
Gemini is moving from product discovery to purchase. Walmart is the first major retail rollout, backed by UCP to make commerce agent-ready. But the hard part is making that flow reliable when real orders might get messy.